"If you had a blog post, what would you title it?"

So... I figure I might as well join in on this whole "Blogging" thingymajiggy

What I'm doing right now: Calling loads of people and asking them questions.

What I'm really doing: Trying to figure out how in the world there can be so many different viewpoints as to what happens with a bit of information within a company.

Why I'm doing it: Well, without getting into too much techno mumbo jumbo, I'm trying to improve how an "Enhancement Request" goes through this software company. So basically when someone (usually a customer) wants a piece of software to do something it doesn't already do, they have an "Enhancement Request." Then someone takes this and, in theory, it gets prioritized in relation to other "Enhancement Requests." And then some programmer turns this request into reality, and voila! the software does something new.

The problem is that these "Enhancement Requests" disappear into a black hole of doom and despair. So what I have to do is travel through this black hole, into the land of doom and despair, track down these people who create the black hole and figure out how they do it. That's where I am right now. In a black hole. But I have a flash light :)

P.S.... My batteries are dying...... HELP! CAN ANYONE HEAR ME!?!?!